Last updated: May 2026

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At Maple Park Café, we are committed to protecting your privacy and handling your personal information responsibly.

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What information we collect

When you contact us, make an enquiry or arrange a booking, we may collect:

• Your name

• Telephone number

• Email address

• Enquiry or booking details, including guest numbers, dietary requirements and funeral arrangements where relevant​

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How we use your information

We only use your information to:

• Respond to enquiries

• Arrange and manage bookings

• Coordinate funeral teas, gatherings and private events

• Liaise with funeral directors, crematorium staff or family representatives involved in arrangements where appropriate

• Provide information you have requested

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We do not sell or share your personal information for marketing purposes.

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How your information is stored

We take reasonable steps to keep your information secure and only retain it for as long as necessary to manage enquiries, bookings and any legal or accounting obligations.

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Sharing information

We do not sell or share your personal information with third parties for marketing purposes.

Where relevant to arranging a booking, we may liaise with funeral directors, crematorium staff or other parties directly involved in funeral arrangements where this helps coordinate services and support your booking.

We may also share information where required to comply with legal obligations.

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Your rights

Under UK data protection law, you have the right to:

• Request access to the information we hold about you

• Ask us to correct inaccurate information

• Request deletion of your information where appropriate

• Object to how your information is used

If you would like to request any of the above, please contact us.

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Cookies

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Contact Us

If you have any questions about this policy or how your information is handled, please contact:

Maple Park Café
Email: info@mapleparkcafe.co.uk
Telephone: 07527 954295 / 01845 813115